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 How to use the Pushpay Platform.

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Keywords

DeLand

JourneyDL

Orange City

JourneyOC

Sanford

JourneySA


How to…

Text To Give
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To give through Text Giving for the first time:

1. Text your campus keyword to 77977 (case sensitive)

  • DeLand – JourneyDL

  • Orange City – JourneyOC

  • Sanford – JourneySA

2. Tap link to complete one-time registration.

3. Confirm Amount and other required details > tap Give.

4. Confirm payment method > tap Give.

5. You will receive a confirmation text and email for your donation.

Subsequent use of Text Giving:

1. Text your campus keyword to 77977

  • DeLand – JourneyDL

  • Orange City – JourneyOC

  • Sanford – JourneySA

2. Choose one time gift

3. Tap Give

4. Confirm Amount > Tap Give

5. You will receive a confirmation text and email for you donation.

One-time & Recurring Give Online
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To submit a new one-time donation from the Journey’S giving page:

1. Go to theJourney.cc/give

2. Choose your location

3. Enter the amount that you want to give

4. Under Gift Type, select Give one time

5. Under Fund, select desired fund

  • For General Tithing select Greater One Fund

  • For Payments or additional Funds select from dropdown menu

6. Verify mobile number and send security code

7. Enter the provided security code and select Confirm

8. Enter payment method details and click Next

9. You will now be prompted to confirm your payment details

To set up recurring donation from the Journey’S giving page:

1. Go to theJourney.cc/give

2. Choose your location

3. Enter the amount that you want to give

4. Under Gift Type, select Set up recurring

5. Choose frequency and set start and end date

6. Choose giving type and click next

7. Verify mobile number and send security code.

8. Enter the provided security code and select Confirm

9. Enter Payment Method

10. Click on the schedule recurring gift button to confirm your payment details

Pushpay App
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Download the App:

  • Text pushpay to 77977 OR

  • Search Pushpay in the GooglePlay or Apple App store.

Create Account

1. Enter mobile number, click next.

2. Enter confirmation code (delivered via SMS message), click next.

3. Enter your name and email address, click next.

4. Set and confirm passcode.

5. Click Enable to authorize Touch Id. [NOT REQUIRED]

6. To confirm your email address, look for an email titled “Pushpay email confirmation” and click Confirm your email.

Add Payment Method and Submit Payment

1a. Search for

  • The Journey - Deland Campus

  • The Journey - Deltona Campus

  • The Journey - Orange City

  • The Journey - Sanford Campus

1b. click give (Note: if you select the star icon it will add it to your favorites)

2. Enter gift details, click next. 

3. Select payment method you would like to add, click Add. 

4. Enter payment method details, click next. 

5. Click give to confirm gift. 

*When you send ‘pushpay’ to 77977 you will receive a one-time reply with a link to download the Pushpay app

Subsequent use of Pushpay app giving:

6. Enter passcode

7. Enter gift amount

8. Tap Give

9. You will receive a donation receipt by email

FAQs

+ What is online giving?

Online giving is the ability to give a one-time donation or schedule recurring donations by using your savings or checking account, debit or credit card.

+ Is it safe to give online?

Yes. Pushpay is PCI (Payment Card Industry) compliant and encrypted to ensure our security standards exceed compliance standards.

+ Can I use my debit card or credit card?

Yes. As long as it’s a MasterCard, Visa, American Express or Discover.

+ Are there any fees involved with giving online?

No. You will not pay any fees with an online gift. Although you will have the option to pay the processing fee. Select “Add 2.2% to contribute to processing costs” to cover the processing fee cost. Example you enter $10.00 you will an additional $0.22 to cover the processing fees for a total of $10.22.

+ If I want to set-up a recurring gift, what are my options for frequency of my gift?

For recurring gifts, you have the option of giving every week, every 2 weeks, every month or 1st and 15th monthly.

+ Do I need to cancel my old recurring giving?

No. We are no longer using our legacy system (Elexio) and all recurring giving has been cancelled.

+ How should I tithe if my income varies from pay period to pay period?

Depending on which is more feasible for your situation, you can handle tithing with a fluctuating income in a couple of different ways. Some people choose to give exactly one-tenth of their earnings for each individual pay-period. Others estimate their total earnings for the year and give a portion of the total tithe each week or month throughout the year.

+ Can I change my personal information, the amount, or the frequency of my gift once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

+Will I still receive regular contribution statements from the church?

Yes. You will still recieve statements.

 

Giving Keywords

Deland Campus

JourneyDL

Orange City Campus

JourneyOC

Sanford Campus

JourneySA

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